Sales Training: Help Your Team Achieve Sales Excellency

PHASE 1: Know the Professional Selling principles and habits

During each of the phases we go through 5 stages:

> 1. assess      > 2. advocate     > 3. advance     > 4. apply     > 5. accountability

Sales Training

Professional Selling

For: Account managers, sales professionals, sales managers, and CSP candidates.

Outcome:

  • Learn to engage with different personality types using the psychology of influence.
  • Maximize sales productivity with ROTI (return on time invested).
  • Implement more strategic, profitable, and achievable territory plans.
  • Identify the client-side decision making groups and processes and increase client retention.
  • Turn product and price conversations into purposeful consultative conversations with the 8 step Consultative Selling framework.
  • Improve your sales success with positive self talk, beliefs and behaviours.
  • Convert more prospects by improving the quality and efficiency of calls.

Delivery: 2-day program with 3 to 6 follow-up group coaching sessions

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Sales Leadership Training and Coaching

Sales Coaching for Success

For: Sales managers and leaders looking to drive and support each of their team members.

Outcome: Become a stronger leader and coach by:

  • Understanding when to coach and when to manage.
  • Navigating the pitfalls that turn coaching calls into sales calls.
  • Asking the right questions that engage your team to turn problems into solutions.
  • Developing the talent and potential of your sales team to create a stronger winning sales culture.
  • Learning the powerful PACE Coaching Conversation Framework.

Delivery: 2-day program with 3-12 follow-up group-coaching sessions or it can be expanded to 1 day per quarter for ultimate results, with monthly group coaching sessions.

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Customer Experience and Culture Training

Customer Conversations

For: Anyone customer facing, from customer service, technicians, to inside sales teams.

Outcome: a more professional and attentive manner of interacting with customers by:

  • Understanding customer service best practices.
  • Using the 4A customer conversation model and its application to uncover growth opportunities.
  • Using cross-organizational collaboration.
  • Diffusing difficult customer conversations to gain their loyalty.

Delivery: As a 2-day or 4 half days program.

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