How do you adapt your prospecting approach to your prospects?

You’ve got the basic contact information of a prospect…now what? Sure, you could shoot them off an email that you’ve sent to dozens of other prospects that week, or maybe you could give them a quick phone call to see if they’ve got time to chat. Both are great ways to check off the ‘initial contact’ box in your sales process, but neither option is likely to lead to a purposeful conversation or better yet, a sale.

What should you do, you ask? Make your contact count by using the Trifecta Factor – 3 factors to take into consideration when adapting to your prospect!


1.  Their Decision Making & Influencing Role

The first thing to consider when communicating with a prospect is their role. Are they the Final Authority, in a position to make purchasing decisions? Perhaps they’re the Advisor and give input and advice to the Final Authority, influencing the decision. If their role is a Coach, they’ll want you to succeed, put you in touch with the right people, and give you any relevant information that may help you along in the sales process. Finally, Users – as the name suggests, they’re the people who use your product or service.

It’s important to consider which of the four roles your prospect falls into before reaching out! Be Strategic, Be Proactive and Be Brave to reach out to prospects that are the Final Authority, whenever possible – as that is the person who will be able to say “yes” sooner to you! Their job title or LinkedIn profile can often help to figure this out.


2.  Their Personality Style

The next thing to do is determine your prospect’s personality style.

Drivers are people who cut to the chase and don’t like chit-chat. They want to know the most important facts, and ultimately how your solution will benefit them.

Analytical people are statistic and fact hungry! The more information, proof, charts and graphs you can provide, the better!

Expressives are the type of people who are looking to build a relationship and have great rapport. They’ll want to learn more about you, your weekend plans, and new or exciting things before jumping into business conversations.

Amiable people are likely to make decisions based on emotions. They often consider the feelings of others prior to making a decision.


3.  Their Generation

The generation of your prospect is the final factor of the Trifecta to consider.

If you are a Baby Boomer selling to a Millennial – what do you think the Millennial is thinking when they meet with you? Vice Versa – if you are a Millennial selling to a Baby Boomer what do you think their initial assumption would be? These varying viewpoints are exactly why you have to adapt to the preferences of your prospect.

A prospect’s generation often links to their preferred form of communication. For example, a Millennial or Gen Z often prefers a LinkedIn message or text, and may rarely check voicemails. For Baby Boomers, the preference is typically a phone call or email, and they are much more likely to listen to their voicemail messages. Some Traditionalists still even prefer the good old pen and paper letters.

Conforming to your prospect’s preference is a key to securing their business

Conforming to your prospect’s preference is a key to securing their business. Click To Tweet


For additional tools to help you with your prospecting, check out our Tools & Templates page and download the 90-Day Prospecting Blitz Activity or our Great Questions Template to help you make the most of your meetings.

Got a challenge you’d like some help with? Schedule a complimentary meeting with me to see how I can help!

Top 5 Methods of Prospecting 

Top 5 Methods of Prospecting 


No matter what type of industry, there exists many types of prospecting to find qualified leads.  Salespeople need to prospect continually-the real question is how?  Here’s a list of several common types of prospecting:


Warm Calling

Warm calling remains the most effective way to set up appointments with the right decision makers in your target accounts.  If you want to get your prospects attention you need to have something compelling to say, so dig deep to understand them when your gathering sales insights. So much great information can be found on your prospect’s social media profiles and website – be sure to look through them before reaching out. Find the common connections, such as a person, a group, an interest, or anything you and your prospect have in common.

A great way to increase your response rate when making warm calls is to implement the Double Whammy method. This refers to following up a call with another touch-point to the same prospect – whether that be an email, LinkedIn message, text message, or video. The Double Whammy shows persistence and tenacity, which buyers say will get their attention!



Referral prospecting simply means prospecting through people that you know, your existing contacts, clients or business partners.  Start with a list of people that may know the people you want to talk with (example: business associates, strategic partners or clients, etc.) and ask for an introduction.


Content Marketing

Content marketing is the art of communicating with your customers and prospects without selling.  Instead of pitching your products or services, you are delivering information that makes your buyer more intelligent. By providing valuable and educational information to your customers you create a level of trust.



Networking, like sales prospecting, is a process and not an event.  It takes time to develop a network, especially if you’re new to the working world or still trying to establish yourself in your industry.  Identify your reasons to network. Is it to find new business, contacts or introducers, or is it to retain and build existing relationships?  Identify the people you should network with. Do you know the names of the people you need to develop better relationships with? If you haven’t already met them, can you arrange to meet them?


Email Marketing

Email is free, fast, and available to most anyone.  By sharing information about your business through emails, you help customers see how valuable your product or service is.  Email marketing will help your product or business remain top of mind to your consumers.  You can use emails to establish and nurture a relationship with your customers by providing informative pieces.

It is important for your email to stand out in a prospect’s inbox in order to earn an ‘open’. To do just that, consider the first ten words of your email. These words are often visible in an inbox, without clicking the email open. Craft a strong, intriguing first sentence that will make your prospect want to read more.

Another great way to stand out of your prospect’s inbox clutter; video emailing! Platforms like BombBomb, Vidyard, and CoVideo are fantastic tools for recording and sending short, personalized video emails. Self-recorded videos help to put a face to the name and peak a prospect’s curiosity.


To further assist with your prospecting efforts, download our complimentary 90-Day Prospecting Blitz Activity or schedule a purposeful business conversation with Lisa Leitch – Teneo’s President, Sales Strategist & Coach.



Are you ready to make your pipeline sizzle like this summer heat, and crank up your sales performance?

Its easy to become a sweaty mess stressing about prospecting, but it’s a necessary step all Salespeople need to take in order to fill that pipeline and make up for the Covid crash this Spring.

Its easy to become a sweaty mess stressing about prospecting, but it’s a necessary step all Salespeople need to take in order to fill that pipeline & make up for the Covid crash this Spring. Click To Tweet

Here’s three easy steps you should take to develop your prospecting goals, activities and results:

1. Goals

What are your sales goals for the remainder of the year?  Do you have to make up for any sales lost this spring?  What sales will come from existing clients?  How much business do you need to secure in the next 90 days to ensure you will achieve your 2020 sales goals?

For example: Your sales goal is $1M for the year.  You have secured $450,000 to-date.  You have $550,000 for the next 6 months.  You want to secure $350,000 in the next 90 days with $100,000 coming from new customers.  Your average sales is $25,000 that’s only 4 new customers. This is do-able!

2. Prospecting Activities

With limited travel, you can block more time for prospecting! You want to block a time in your calendar when you think your buyer will be available to take your call or respond to your email.  Typically, most people are in meetings at 9am, 11am, 1pm, or 3pm – you will want to consider alternative times for your prospecting blitz.


5 By 5: This means making 5 calls everyday by 5pm

10 before 10: 10 calls/emails before 10am

13-13-12-12 = 50: 13 calls/emails on Tuesday, 13 on Wednesday, 12 on Thursday and 12 on Friday

Personally, I find early morning between 7:45am – 8:55am the best time to make prospecting calls. I commit to 10 phone calls and follow it up with the Double Whammy of an email or text to the same prospect.

3. Results

Applying the Double Whammy approach will increase your response results by almost 50%! In addition, customizing your email to your prospect, their organization and the challenges they are facing will also improve your results.

It’s easy to get distracted or procrastinate each day, so focus on the results you want to accomplish.


You will secure 3 calls each week to have PURPOSE Business Conversations, to better understand your prospect’s business and explore how you can provide solutions.

3 calls x 12 weeks = 36 new prospective consultative calls to hit your goal of securing 4 new customers in the next 90 days.

Putting your focus on your goals, specific prospecting activities, and most importantly the results you want to achieve can make the prospecting process manageable. Click To Tweet

Prospecting can be hard, daunting, or flat-out scary. Putting your focus on your goals, specific prospecting activities, and most importantly the results you want to achieve can make the process manageable. You’ll be surprised at how many new customers you can secure by stepping out of your comfort zone and focusing on the right things!


Looking for more reading on prospecting? Check out some of our past blogs below!:

7 Ideas For Writing Better Prospecting Emails


Why Buyers Ignore Your Calls and What To Do About It



Did your sales fizzle during the past 90 days? Now is the time to add a Summer Sizzle Prospecting Blitz to grow your business! 

Yes, we all want to enjoy the great weather as lockdowns are finally easing up. Summer is the time to be enjoying the beautiful weather, taking holidays, and spending time with family and friends. It can be easy to put prospecting on the back-burner when there are so many other (more enjoyable) things that you could be doing! That said, this Summer is NOT the time to procrastinate, with spring 2020 being impacted by Covid.  We need all Salespeople on deck (no, not the boat kind) to turn this economy around and set up a stronger next 90 days to create a booming 2021.

We all know that prospecting can be hard, tedious, and sometimes even discouraging – making for the perfect “procrastination-storm”. I’ve been there! I learned a few years ago when planning a great trip in September, that putting prospecting into high gear in July & August when everyone else was taking holidays, allowed me to capture new clients and business before everyone else started their sales blitz in September. Luckily, I’ve been able to overcome my own objections and I have put together a list of top prospecting tips to help you get motivated, get busy, and get your pipeline sizzling as much as your grill this summer…

Here are 7 tips to heat up your Summer Prospecting Blitz:

1.   Create your Hot List of at least 50-100 Customers and Prospects. Go through current customer lists, past customer lists from the last few years, webinar leads, tradeshow leads and your LinkedIn connections to create your Hot List.

2.   Block your time in your calendar – the earlier the better. I find 7:45am – 8:55am is a great time to prospect, before customers get into 9am meetings. Take into consideration when your buyer will likely be available to answer your call or email live.

3.   Identify your list of 10 prospects you’d like to contact the day prior, so that you’re prepared and excited to call your Hot List. Do your research on their website or their LinkedIn profile so you can create your compelling reason to meet with them. At least 10 calls each day, allows you to get your mojo going.

4.   Apply the Double-Whammy method (a phone call followed by an email, text, or video) for even better results. It can improve your response rate by almost 50%.

5.   Most customers read their emails on their mobile devices. The first 10 words of your email must be compelling to get a Buyer to click “open” and avoid the delete button

Most customers read their emails on their mobile devices. The first 10 words of your email must be compelling to get a Buyer to click open and avoid the delete button. Click To Tweet

6.   Be creative with a video email to break through the clutter of a Buyer’s inbox. Video Emails have been shown to get 81% more responses than traditional emails. Platforms like BombBomb and Covideo both offer 14-day free trials, so you can test this new creative method and get comfortable in front of a camera.

Video Emails have been shown to get 81% more responses than traditional emails. Click To Tweet

7.   Your messaging must be focused on how you can help your prospect improve their business, not on how you want to secure a meeting to sell services. Avoid selling too soon in your prospecting emails. Your objective is to create interest to secure a meeting, not the sale – yet!

Implementing these tips and committing to making those phone calls and emails is sure to make for a fruitful prospecting blitz – then you can grab a towel and hit the beach!



Why would your customers or prospects meet with you – either virtually or F2F?  What can you say, do, or offer that would warrant a worthwhile meeting to them?

Even though some businesses are re-opening, there are still some major hurdles to jump when it comes to securing a meeting. Most businesses are not allowing salespeople on-site, and everyone – especially buyers – are receiving almost double the amount of emails as before, making it easy for some to get lost or easily deleted before they are even opened.

This is the current reality, and yet salespeople need to be securing more business now than ever, to make up for the sales lost during lock-down.

What will you say to get the attention of a client or prospect to secure a meeting – virtually or F2F?

You will need to have a strong, compelling, and purposeful reason to meet.

Don’t wing it – take the time to prepare in order to increase your chances of securing the virtual or F2F meeting.  It’s more about quality than quantity.

Don’t wing it – take the time to prepare in order to increase your chances of securing a virtual or F2F meeting. It's more about quality than quantity. Click To Tweet

You MUST craft a conversational reason to meet – its not a pitch – as that will easily get ditched!

Ask yourself these questions before you even pick up the phone or send an email:

  • What are the biggest challenges in their role? Their organization?
  • What would make them look good in their role?
  • What are they looking to change or improve?
  • What are their goals/strategic direction? Has this changed during COVID?
  • What do you and your company do better than your competition?
  • What would be the purpose and ideal outcome for a meeting?
  • What expertise, advice, solutions can you bring to this meeting?
  • What can you concisely say to get their attention?

After asking yourself these questions, you can then craft your customized messaging for your email, telephone call or even video email!

Here’s a few tips to consider when creating your customized messaging:

  1. You will have to be creative. A generic “copy, paste” message is not likely to “wow” your prospect. Take the time to write something original and tailored. Better yet, try reaching out in a new way with a video-email! Platforms like BombBomb, Covideo, and Vidyard make this new form of contact simple (even fun!).
  2. Keep it concise! Everyone seems short on time these days, meaning they likely won’t have time to read a page long email, or listen to a five-minute voicemail (if they even check their voicemail these days). Highlight only the most important, compelling, and though-provoking points when you’re reaching out – save all the nitty-gritty details for once you’ve secured the meeting.
  3. It must evoke an emotional response.
  4. Clearly answer WIIFM – What’s In It For Me (the prospect, not you as the salesperson). Let them know what they can expect to gain from meeting with you.
  5. Double Whammy – 2 compelling touch-points back-to-back to increase your response rate. For example, a phone call followed by an email, or an email followed by a text. Its doesn’t matter which combination you choose, you can increase your response rate by 50% when you do the Double Whammy!
You can increase your response rate by 50% when you do the Double Whammy! Click To Tweet


End your email with a strong call to action and provide 3 date/time options to meet with you. Doing this shows your client or prospect that you’re serious about meeting, and have time allotted to do so – making them more compelled to respond. Put these tips into practice, and let me know your results!