Blog
Is Growth Destroying Your Customer’s Experience?
I’ve recently experienced what it’s like to be demoted as a customer. I used to receive special-status treatment at the local optometrist office. The doctor and staff always made me feel special when I walked in. They knew my name. They seemed to go out of their...
Disciplines & Distractions: 3 Simple Disciplines to Overcome Year End Distractions
During the month of December, most sales representatives are too focused on hitting their sales goals for the year. To do this, many reps often apply more transactional selling to get the job done, as a short-term solution with little emphasis on customer needs. I...
Ditch the Pitch – Just Talk to Me
We bought a new home this past July. With three kids to get settled before the new school year, we needed to sell our current home quick. So, the hunt for a real estate agent began. My husband is an analyzer-driver, so that meant interviewing four agents to learn...
Disciplines & Distractions: What’s Getting in Your Way of a Productive Sales Day & Year?
Every salesperson and sales leader have an overflowing platter of things to do: goals to achieve by the end of the year, new customers to find, managing back-orders, troubleshooting problems, and the list continues. There is certainly no shortage of things to do in a...
Preparing for 2020—Selling to Millennial Buyers
In this article series, our intent is to help Sales Leaders and their teams get ready for the changing Sales and Buying Demographics by the year 2020. In previous articles on this topic we’ve discussed the major workforce changes coming to sales teams as Millennials...
Being Star Worthy
The Star Worthy Awards for sales excellence showcase our amazing clients and are awarded to the best sales professional, sales leader, sales team, customer service professional and the entire corporation as a whole. Being Star Worthy is about really embracing...
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